Telehealth Tuesday: Test Your Connection Before the Call

Time is a valuable resource, especially in a slotted telehealth appointment. One of the best ways to ensure your virtual consultations run smoothly is to test the connection before the call. Here’s why this simple step is crucial and how it benefits both providers and patients: Why Testing Your Connection Matters When patients and providers […]

Telehealth Tuesday: Streamlining Care with E-Documents

One feature that has become critical during, before and after telehealth sessions is E-Documents. By shifting from traditional paper-based records to electronic documents, healthcare providers can not only enhance patient experiences but also improve operational workflows. Why Choose E-Documents in Telehealth? Efficiency: With everything digitized, both providers and patients save time by avoiding paperwork and […]

Why HITRUST Matters: Setting the Bar for Secure Telehealth

Not all telehealth platforms are created equal, especially when it comes to security. At SecureVideo, we’ve been HITRUST certified since 2023 and it’s more than just a credential. It’s a reflection of our commitment to protect sensitive health information between patients and providers. Privacy breaches are at an all-time high and SecureVideo stands out by […]

Unique Ways Providers Use SecureVideo for Telehealth

When most people think of telehealth, they envision standard one-on-one medical consultations. But at SecureVideo, we’ve seen how creative and diverse healthcare professionals and service providers can be when it comes to delivering care. From dental exams to yoga classes, SecureVideo isn’t just built for routine appointments, it’s flexible enough to support the most unique […]

One-Click Telehealth Video Engine 

In telehealth, the quality of your video platform is the foundation of the patient experience. Providers need a solution that’s reliable, fast, and secure. Patients want something that’s easy to use, without extra downloads or confusing setup. Price, performance, and accessibility all matter and that’s why SecureVideo offers two video engine options: Zoom and One-Click. […]

Why Telehealth Works for Group Therapy and Family Counseling

A study by the National Library of Medicine found that therapists were able to achieve increased levels of engagement and therapeutic success with families and groups using telehealth, sometimes even more so than in-person sessions. Telehealth for group or family counseling, also known as group teletherapy, allows individuals to participate in virtual therapy sessions with […]

Telehealth Tuesday: Tips for Effective Appointment Summaries

Last week, for Telehealth Tuesday, we talked about appointment summaries and how they ensure effective communication and improve patient outcomes. It’s essential to summarize key points clearly and efficiently at the end of a telehealth appointment. By implementing these key tips, you can enhance understanding, reduce confusion, and foster a stronger patient-provider relationship. This week […]

How Pharmacies Use Telehealth to Expand Access and Improve Safety

Many rural and underserved communities face gaps in pharmacy coverage. Access to pharmacy services is often limited by mobility, geography, and cost. Low patient volume makes it financially unfeasible to staff full-time pharmacists, while elderly or disabled patients may struggle to access care at all. As patient expectations evolve and access challenges grow, pharmacies are […]

8 E-Document Use Cases in Telehealth

In telehealth, E-Documents play a crucial role by enabling digital submission of patient forms, medical records, prescriptions, and other essential documents. This digital approach streamlines the healthcare process, making it easier for both patients and providers to manage information, ensuring that everything needed for telehealth appointments is ready ahead of time. The benefits of E-Documents […]

Telehealth Tuesday: The Power of Summarizing Key Points

In the world of telehealth, clear communication is essential to ensure patients feel confident and well-informed. One effective way to enhance communication during telehealth consultations is to summarize key points at the end of the session. This simple yet powerful technique not only reinforces the information shared but also helps to ensure the patient leaves […]