SecureVideo is a team of technology and business professionals; our customers are healthcare providers, representing all sizes of organizations from solo practitioners to large healthcare systems.
When you choose SecureVideo, you’re choosing the most compliant, feature-rich, and easy to use telehealth solution available.
Our team of technology experts is here to help you provide seamless care for your patients.
SecureVideo understands that providing quality telehealth care requires more than a great product. It requires a team of dedicated professionals who are always available to help you succeed. That’s why SecureVideo offers 24/7 technical support.
Thorough, courteous, and professional, SecureVideo’s team empowers our customers to provide the best virtual care possible.
Join the thousands of medical professionals that confidently rely on SecureVideo.
SecureVideo’s support team is dedicated to our customers having a successful telehealth experience. Our support professionals respond in a timely manner and are willing to connect over the phone, via email, via chat, even via video conference if live 1:1 support is needed.
Our 800 number is staffed 24/7 by live, friendly technical support agents for both providers and participants needing assistance with their telehealth session.
We understand that telehealth can be a new experience for many people, and our support team is available to help make your encounter as smooth as possible. We want you to feel confident using SecureVideo for all of your telehealth needs!