SecureVideo allows you to customize your telehealth account to align with your practice’s brand identity.
With SecureVideo’s options to incorporate your logo and brand colors, your virtual waiting room, invitations, and E-Documents will boast a cohesive and professional look. Practices ensure a consistent appearance by customizing the account subdomain to match their website.
Our account customization also includes the ability to provide a custom support phone number or email address to keep all telehealth support in-house.
Conveying consistent and clear messaging to patients regarding their telehealth sessions is essential for your reputation as a provider, and that’s why we also allow you to customize specific language and policies for all invitations and reminders sent to your participants. You can ensure that all communications are courteous, professional, and aligned with your practice, from support to branding.
Don’t limit SecureVideo’s account customization tools to just branding your telehealth platform.
Our customers have found creative ways to utilize these tools, such as adding their unique cancellation policy to session invitations sent by email. This small detail sets patient expectations and helps practices avoid last-minute cancellations that can impact their bottom line.
SecureVideo offers a unique level of account customization while ensuring a seamless and professional experience for providers and patients alike. Contact us today to get started with the Account Customization feature.