Telehealth Tuesday: The Power of Summarizing Key Points
In the world of telehealth, clear communication is essential to ensure patients feel confident and well-informed. One effective way to enhance communication during telehealth consultations is to summarize key points at the end of the session. This simple yet powerful technique not only reinforces the information shared but also helps to ensure the patient leaves […]
Telehealth Tuesday: Create a Professional Environment with the Right Background
When hosting a telehealth session, the focus should always be on the patient and the conversation, but your environment plays a crucial role in setting the tone of the appointment. A clean, well-lit, and professional background is more than just an aesthetic choice, it directly impacts the trust and confidence patients place in you during […]
Telehealth Tuesday: Create a Pre-Visit Checklist for Patients
Preparation is still key to a successful telehealth appointment. One way to support patients and improve the quality of virtual visits is by providing a pre-visit checklist. Whether patients are tech-savvy or new to telehealth, having a simple list of what to prepare ahead of time can help reduce anxiety, improve communication, and ensure providers […]
Telehealth Tuesday Tip: Always Have a Backup Telehealth Solution
Telehealth has transformed the way patients and providers communicate, making it more accessible, convenient, and patient-centered. But as much as we rely on technology to bring providers and patients together, there’s one universal truth: tech hiccups and missaps happen. Whether it’s a weak internet connection, a software glitch, or an unexpected system update, even the […]
Telehealth Tuesday: Ensure HIPAA Compliance
In the rapidly evolving world of virtual care, protecting patient privacy isn’t optional, it’s essential. As providers continue to expand telehealth services, ensuring HIPAA compliance must remain a top priority. That starts with choosing the right platform. Why HIPAA Compliant Telehealth Matters HIPAA sets the standard for protecting sensitive patient data. When delivering care remotely, […]
The History and Future of Telehealth
Telehealth may seem like a modern solution, but its roots trace back over a century. As technology has evolved, so has our ability to deliver patient care remotely. Telehealth breaks down geographic barriers, improves access, and reshapes the patient-provider relationship. In this blog, we’ll explore how telehealth began, how it has grown, and where it’s […]
Telehealth Tuesday: The Power of Open-Ended Questions
One of the most important lessons we’ve learned in telehealth is that technology doesn’t replace human connection, it simply changes how we deliver and build the connections. When it comes to telehealth appointments, how we ask questions can make all the difference in patient outcomes, their participation and the care they receive. This Telehealth Tuesday, […]
Telehealth Tuesday: How to Encourage Patients to Prepare for Telehealth Appointments
Last week for Telehealth Tuesday we shared tips on why it’s critical to encourage patients to prepare for telehealth appointments. In part 2, we want to ensure you ask yourself how do you build that habit into your virtual care workflow? Here are a few simple ways to encourage it using SecureVideo. Appointment Reminders: Set […]
Telehealth Tuesday: Encourage Patients to Prepare Notes Before the Call
While virtual appointments offer unmatched convenience, they also come with their own set of challenges, like ensuring that all patient concerns are addressed within a limited time. One simple, effective solution? Encourage patients to prepare notes before their telehealth session. Why Patient Preparation Matters When patients jot down their symptoms, questions, and concerns ahead of […]
Telehealth Tuesday: Explain the Telehealth Process on the First Visit
For many patients, that first telehealth appointment can feel like stepping into uncharted territory. Even in 2025, virtual care is still new to some, especially patients who are less tech-savvy or haven’t used video calls for medical purposes before. Even if they have used telehealth in the past, your process and platform might be different […]