When you’re in a telehealth session, every second counts, for both providers and patients. The quality of the interaction depends not only on stable technology but also on minimizing interruptions and safeguarding sensitive information. One often overlooked best practice is closing unnecessary apps and silencing notifications before starting your session.
Why Closing Apps and Programs Matters
Telehealth involves the exchange of highly confidential health information. Having other applications open, whether it’s email, messaging, or social media, not only distracts you but also increases the risk of unintended privacy breaches. For example, a notification preview that pops up on screen could expose personal details to others in the room or even be visible if you’re sharing your screen during the session.
Preventing Distractions
Every alert or ping can pull your focus away from the conversation. For patients, this can reduce their comfort and trust in the session. For providers, even brief distractions may lead to missed details, which are crucial for accurate care delivery. By closing apps that aren’t relevant and turning off notifications, you create a calm, focused environment where both parties feel heard and supported.
Enhancing Privacy
HIPAA compliance and patient trust depend on maintaining the highest standards of confidentiality. By proactively eliminating potential interruptions, you reduce the chance of accidental data exposure. This simple step shows patients that their privacy is respected and protected.
Tips to Keep Your Desktop Clean
- Close unused apps and browser tabs before starting your session.
- Turn off desktop notifications or use “Do Not Disturb” mode.
- Silence mobile devices or keep them out of reach during the session.
- Communicate expectations to colleagues or family members to avoid interruptions.
Minimize Distractions, Use SecureVideo
Telehealth is most effective when it’s seamless, private, and focused. Closing unnecessary apps and disabling notifications may seem like a small step, but it goes a long way in improving the patient experience and safeguarding sensitive health information.
At SecureVideo, we’re dedicated to providing a telehealth platform that makes security and simplicity effortless. With features like e-documents, session notes, and top-tier support, we give providers the tools they need to deliver high-quality care without compromise. Whether you’re an individual practice or a large healthcare organization, SecureVideo ensures your virtual visits are reliable, compliant, and patient-friendly. Get started today!