How SecureVideo Supports Up to 300 Participants in One Virtual Room

Not every telehealth visit is a one-on-one conversation. Group therapy, wellness classes, court-ordered programs, and educational sessions all depend on bringing many participants into the same virtual room at once, without sacrificing the security or reliability that individual sessions require. SecureVideo supports group sessions with up to 300 participants, built on the same advanced session tools that power every other visit on the platform.

Scaling Without Sacrificing Security

A large group session carries the same privacy requirements as a one-on-one visit, if not more, since more participants means more protected information moving through a single call. SecureVideo’s group sessions run through the same HIPAA-compliant infrastructure as every other session type, so practices don’t have to choose between scale and compliance.

Hosts retain the same controls they’d expect in a smaller session, including the ability to manage who can speak, share their screen, or use chat, which matters more, not less, as the participant count grows.

Who Actually Uses Group Sessions

Behavioral health is the most common use case, particularly for group therapy programs where consistency and privacy both matter. But the feature shows up in less expected places too. Practices covered under our who we serve page have used group sessions for wellness center classes and certifications, court-ordered programs such as anger management or alcohol education classes, and even correctional facility communications where a controlled, secure virtual room is essential.

Universities and schools use the same capability for group health education sessions, reaching students who might otherwise need to travel to a shared physical space.

Managing a Large Session in Practice

Hosting 300 participants well requires more than just a video connection that doesn’t drop. It requires the ability to schedule the session cleanly, send reminders that reduce no-shows across a large group, and fall back to a different video engine automatically if a technical issue comes up mid-session, so a group of 300 people doesn’t lose their appointment because of one connectivity hiccup.

Practices running recurring group sessions, such as a weekly therapy group or a monthly training class, can set up the schedule once and let SecureVideo handle recurring invitations and reminders from there, freeing staff from re-creating the session manually each time.

Getting Started With Group Sessions

Practices interested in offering group sessions typically start by working with SecureVideo’s support team to confirm the right video engine setting for their use case, since larger sessions are best run on our Zoom-based engine rather than our zero-install One-Click option. From there, most practices are running their first group session within days, not weeks.

Contact SecureVideo today to learn how group sessions at scale can extend your reach, or get started with a free trial to set up your first session.