Release: require payment, session usage lookup, plan types
This article covers number of updates that we released this past weekend. Require Payment Users can now set a payment requirement when scheduling a session, so that participants cannot enter the session without first making the payment. To do so requires a little bit of setup: Connect a Stripe account. Set up an Account Service. […]
What You Need in a HIPAA-Compliant Video Platform
Deciding on what to look for when starting a Telehealth solution may seem simple. All you need is video, right? Wrong. That’s why Skype, Facetime, and many other video solutions will never work. High quality video is the most basic need in a video solution, but it’s definitely not the only one. It is as […]
Decoding HIPAA’s Security Rule
Photo by IBM Archives In an earlier article we wanted to know the simple differences between the HIPAA Privacy Rule and the HIPAA Security Rule. (Check it out here if you haven’t seen it yet). It’s a simple distinction, but what’s not simple is what’s actually in the Security Rule. So if you want to […]
Choosing a HIPAA-compliant Videoconferencing Platform Is Easy When You Know What to Look For
Telemedicine offers a host of benefits to healthcare providers and their patients alike. Providers are able to treat patients quickly and efficiently; they often achieve better health outcomes, and can offer exceptional care to individuals they might not otherwise be able to reach. Likewise, patients no longer have to miss work or endure the cost […]
Have you considered HIPAA-compliant videoconferencing for your medical office?
More and more health systems across the country are making telehealth — specifically HIPAA-compliant videoconferencing systems available to their patients for primary care video visits; is yours among them? Perhaps it should be. But why? And how? Why are so many American health systems embracing telehealth as a new model of care? And how will […]
Telehealth is Changing the Way Rural Americans Receive Medical Care
It sure seems like a hassle to schedule a doctor’s appointment. You have to take the morning off from work; figure out how to get the kids to school at the same time you’re supposed to be in the exam room; drive to the other side of town in morning rush hour traffic. Ugh. But […]
Chrome 35 on Windows 8 and 8.1: Issue launching application
UPDATE: As of Chrome Version 35.0.1916.153 m, this issue has been fixed. If you have a Windows 8 or 8.1 computer, you may have an issue launching our videoconferencing app from Chrome, especially if you have recently updated to Chrome Version 35.0.1916.114. (Not sure what your version is? Try this site: http://whatversion.net/chrome/) This update has […]
Telepsychiatry program reduces hospitalizations, increases access to services
Are you practicing (or curious about) telepsychiatry? The North Carolina Center for Public Policy Research (NCCPPR) has just released their report on North Carolina’s promising, statewide telepsychiatry program, and their recommendations on how both funding and new legislation can ensure the program–and others like it–can succeed. The report provides a good background on telepsychiatry, its […]
A close read of the HIPAA Security Rule
HIPAA established the Security Rule to ensure that all covered entities have implemented safeguards to protect the confidentiality, integrity, and access of PHI. There are two types of implementation specifications: “required” and “addressable.” Wherever the Security Rule reads “required,” that specification must be implemented; whereas, if it says “addressable,” there is some wiggle room in […]