SecureVideo January Newsletter
A dull title, but the January edition of our newsletter is actually full of awesome. This month we have: The official debut of the SecureVideo Support Center, a 24/7 resource to help you get started, answer your questions, and troubleshoot any issues if need be. (If you find it more expedient to ask, no worries: […]
Release Notes: January 10, 2014
Another week, another set of updates. This deploy was mostly focused on making our SecureVideo Hub more compatible with mobile devices (largely our supported devices, iPads and iPhones). Features/Enhancements: We changed the width of Hub from fixed to 100%. You’ll notice a much wider display that can also adjust fluidly on smaller screens. We adjusted […]
Release Notes: January 2, 2014
Happy new year, everyone! Here at SecureVideo we’re celebrating both another turn of the sun, and some major changes to our website. Features/Enhancements: We launched our new Support Center! It has 46 articles covering instructions on getting started, details about how our features and plans work, and troubleshooting tips, and we’re continuing to add more […]
Release Notes: December 26
We hope everyone’s had a good holiday season so far! We’ve made a few adjustments over the past few weeks. Features/Enhancements: We updated our home page to be more streamlined and include a video message from our co-founder Tom Farris. (For those that don’t enjoy videos, there’s a text version of the message as well!) […]
Release Notes: December 5, 2013
It has been a busy week! We’ve got a big batch of little (and not-so-little) changes to the SecureVideo site and service. Features/Enhancements: We added iPhone to our list of supported equipment, woot! (With thanks to our videoconferencing platform, VSee, for making it possible) Changed our Provider Directory so that all SecureVideo account types can […]
Release Notes: December 4, 2013
We are continually building and working to improve SecureVideo for our customers, and want to make it easier for you to follow along if you’re interested! As our first edition of release notes, this will cover several deploys. Features/Enhancements: Schedule Next Session: will automatically populate an appointment for the same time next week, with the […]
SecureVideo vs. Google Helpouts
Doctor’s visits online? Having multiple carriers to choose from? Are we living in a futuristic time or what?! Like many of you out there, I’m new to the field of telemedicine. Not as a practitioner but as a Technical Support Agent. I recently moved from the bustling, densely populated San Francisco Bay Area to a […]