Chrome 35 on Windows 8 and 8.1: Issue launching application
UPDATE: As of Chrome Version 35.0.1916.153 m, this issue has been fixed. If you have a Windows 8 or 8.1 computer, you may have an issue launching our videoconferencing app from Chrome, especially if you have recently updated to Chrome Version 35.0.1916.114. (Not sure what your version is? Try this site: http://whatversion.net/chrome/) This update has […]
Desktop sharing, notifications, and SecureVideo getting started guide
We have another bundle of new changes, with one feature especially for Windows users: desktop sharing! Previously only a feature for hosts using a Mac computer, hosts on a Windows computer will now also be able to share an entire screen, and resize as needed. For more information, please see our support center article, How […]
Mini-release: new tabs and updated pages
It’s that time again! This mini-release mostly consists of updating our web content. We are hard at work on some larger projects (such as session recordings), but a bit of housekeeping never goes amiss. One thing that you may have noticed is that we have combined a few tabs together, to free up space on […]
American Bar Association Webinar: HIPAA Applies to Lawyers?
The full title of the webinar is actually much catchier: You Mean HIPAA Applies to Lawyers? Keeping Data Safe, Clients Happy and Your License Secure. Hosted by the American Bar Association, this webinar discusses how the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and the Health Information Technology for Economic and Clinical Health […]
Text messaging, contacts management, and other upgrades
It’s been a busy month at SecureVideo, and we are thrilled to roll out this deploy. One change we’ve really looked forward to is opening our E-Documents feature to all PLUS accounts in addition to Enterprise accounts. This will make it easier for hosts to securely send and receive Statements of Understanding, Releases of Information, […]
SecureVideo Safe from the Heartbleed Bug
The Heartbleed Bug, with its suitably ominous name, is a vulnerability in an open-source software called OpenSSL. If you’ve never heard of it, it’s an incredibly popular encryption software used by default in Apache and nginx web server applications, which in turn are used by about two-thirds of the internet, including Yahoo!, Eventbrite, and Flickr. […]
Telepsychiatry program reduces hospitalizations, increases access to services
Are you practicing (or curious about) telepsychiatry? The North Carolina Center for Public Policy Research (NCCPPR) has just released their report on North Carolina’s promising, statewide telepsychiatry program, and their recommendations on how both funding and new legislation can ensure the program–and others like it–can succeed. The report provides a good background on telepsychiatry, its […]
Release Notes: March 10, 2014
Not a very (external) release this month, but don’t worry, we still come bearing a gift. While working on customizations for our videoconferencing API, we decided to add one of them to our general branding feature: custom tabs. If you began using branding before March 5, you click on that link for instructions on adding […]
Release Notes: February 27, 2014
It’s been another month of mostly internal upgrades, although we have two big external changes as well: the release of our API documentation and the expansion of our E-Documents feature. Features/Enhancements: Released our API documentation. SecureVideo’s RESTful API enables software-to-software integration with our HIPAA-compliant videoconferencing service, and the documentation can be found in this Support […]
Release Notes: January 22, 2014
In this last deploy, we implemented a slew of back-end upgrades to the SecureVideo Hub site and our testing environment, which involved several days of extensive testing and a few instances of headdesking. We’re extremely pleased with the results now that we’ve got it sorted out, and we even got in a few updates that […]