24/7 support and other upgrades
We’re working on some big projects (spoilers: one of them is about giant changes for your tiny devices!), but we’ve got a mini-release to keep things fresh. 1. The first isn’t code-related, but it’s such a beautiful change, we’ll be trumpeting it everywhere we can. SecureVideo’s support team is now available around the clock by […]
Release: Android Phone Support, Session Recordings, and Windows Desktop Sharing
This article covers our latest deploy as well as another recent deploy, so it has several major updates we’re really excited about. 1. One such update is support for Android phones! If your device is running Android 4.0.3 and up, you can now use SecureVideo on the go from your phone. 2. Another upgrade that […]
Mini-release: Customized Time Zones
We’re happy to announce another feature: customized time zones! Now you can send session invitations and reminders to your participants with the correct time and date for them, even if they are in a different timezone than yourself. This will be a convenient feature for our mental health and healthcare providers that are licensed in […]
Chrome 35 on Windows 8 and 8.1: Issue launching application
UPDATE: As of Chrome Version 35.0.1916.153 m, this issue has been fixed. If you have a Windows 8 or 8.1 computer, you may have an issue launching our videoconferencing app from Chrome, especially if you have recently updated to Chrome Version 35.0.1916.114. (Not sure what your version is? Try this site: http://whatversion.net/chrome/) This update has […]
Desktop sharing, notifications, and SecureVideo getting started guide
We have another bundle of new changes, with one feature especially for Windows users: desktop sharing! Previously only a feature for hosts using a Mac computer, hosts on a Windows computer will now also be able to share an entire screen, and resize as needed. For more information, please see our support center article, How […]
Mini-release: new tabs and updated pages
It’s that time again! This mini-release mostly consists of updating our web content. We are hard at work on some larger projects (such as session recordings), but a bit of housekeeping never goes amiss. One thing that you may have noticed is that we have combined a few tabs together, to free up space on […]
American Bar Association Webinar: HIPAA Applies to Lawyers?
The full title of the webinar is actually much catchier: You Mean HIPAA Applies to Lawyers? Keeping Data Safe, Clients Happy and Your License Secure. Hosted by the American Bar Association, this webinar discusses how the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and the Health Information Technology for Economic and Clinical Health […]
Text messaging, contacts management, and other upgrades
It’s been a busy month at SecureVideo, and we are thrilled to roll out this deploy. One change we’ve really looked forward to is opening our E-Documents feature to all PLUS accounts in addition to Enterprise accounts. This will make it easier for hosts to securely send and receive Statements of Understanding, Releases of Information, […]
SecureVideo Safe from the Heartbleed Bug
The Heartbleed Bug, with its suitably ominous name, is a vulnerability in an open-source software called OpenSSL. If you’ve never heard of it, it’s an incredibly popular encryption software used by default in Apache and nginx web server applications, which in turn are used by about two-thirds of the internet, including Yahoo!, Eventbrite, and Flickr. […]
Telepsychiatry program reduces hospitalizations, increases access to services
Are you practicing (or curious about) telepsychiatry? The North Carolina Center for Public Policy Research (NCCPPR) has just released their report on North Carolina’s promising, statewide telepsychiatry program, and their recommendations on how both funding and new legislation can ensure the program–and others like it–can succeed. The report provides a good background on telepsychiatry, its […]