Telehealth Tuesday: Create a Well-Lit Space with a Neutral Background

When it comes to virtual visits, lighting and background matter more than you might think. A well-lit, neutral space helps both patients and providers see each other clearly, fostering better communication and connection.

Why Lighting Matters on Telehealth Appointments

Good lighting allows facial expressions and nonverbal cues to be easily seen—an essential part of any conversation, especially in healthcare. Dim or uneven lighting can make it difficult for the provider to assess a patient’s appearance or for the patient to feel fully engaged with their clinician.

Whenever possible, sit facing a window or place a soft light source in front of you. Avoid sitting with a bright light or window behind you, as it can cause shadows or make you appear backlit.

Keep the Background Neutral

A simple, uncluttered background minimizes distractions and helps maintain focus on the conversation. Choose a plain wall or a lightly colored backdrop—neutral tones like white, beige, or light gray work best. If you use visual charts, images, or screen sharing during sessions, a clean background ensures that these materials remain the center of attention.

Build Clearer Telehealth Communication 

When both lighting and background are optimized, it’s easier to read expressions, share visual information, and build trust through eye contact. A clear, professional appearance helps set the tone for a successful session and ensures that technology enhances rather than hinders the telehealth experience.

Before your next telehealth visit, take a moment to check your video preview. A few small adjustments can make a big difference in how clearly you’re seen and how confidently you connect. Talk to our team at SecureVideo to learn more about our telehealth solution.