Not all telehealth platforms are created equal, especially when it comes to security. At SecureVideo, we’ve been HITRUST certified since 2023 and it’s more than just a credential. It’s a reflection of our commitment to protect sensitive health information between patients and providers. Privacy breaches are at an all-time high and SecureVideo stands out by exceeding industry standards and giving healthcare providers a partner they can rely on.
What is HITRUST?
HITRUST (Health Information Trust Alliance) is the organization behind the HITRUST CSF®, a comprehensive and certifiable security framework that integrates key regulations and standards like HIPAA, NIST, ISO, and GDPR. It was created to help organizations manage risk, meet compliance requirements, and implement robust data protection practices in a single, unified framework.
Why HITRUST is Important for Healthcare Companies
A HITRUST certification is widely considered the gold standard for data protection in healthcare. Unlike basic HIPAA compliance, which can vary widely in interpretation and implementation, HITRUST requires an independent, rigorous assessment to verify that organizations are truly safeguarding protected health information (PHI) at every level. For healthcare providers, this means:
- Reduced risk of data breaches
- Increased patient trust
- Streamlined vendor approval processes
- Alignment with legal and regulatory expectations
The Benefits of HITRUST
By having a HITRUST certification, it delivers key advantages for both providers and patients and the software they use, including:
- Comprehensive protection for PHI and ePHI
- Independent verification of security policies and practices
- Continuous improvement through regular audits and updates
- Stronger vendor accountability
- Confidence for compliance teams evaluating security infrastructure
Why SecureVideo Got HITRUST Certified
From the beginning, SecureVideo has prioritized data security. One of our customers reached out and asked if a HITRUST certification was something we would obtain for extra data protection. That prompted us to further review HITRUST compared to HIPAA and we realized for our customers and those they served, we needed higher security measures. We pursued HITRUST to provide a higher level of assurance and to show that SecureVideo is fully aligned with the industry’s most rigorous security standards.
How SecureVideo Stands Apart from Competitors
Many telehealth vendors claim HIPAA compliance, but most stop there. Few go through the time-consuming and resource-intensive process of becoming HITRUST certified.
This creates real risks for healthcare providers:
- HIPAA-compliant platforms may lack independent validation, leaving providers vulnerable in the event of a breach.
- If a breach occurs on a non-HITRUST-certified platform, you may be forced to explain to regulators and patients why your vendor didn’t meet the most trusted industry standards.
- Large health systems and insurers increasingly require HITRUST certification to even consider a vendor. Choosing SecureVideo avoids delays in procurement and ensures compliance from day one.
When your telehealth platform is handling protected health information across hundreds or thousands of sessions, it is critical to meet and exceed every security risk.
Ready for Telehealth That’s Built on Trust?
SecureVideo’s HITRUST certification is part of our broader mission: to provide secure, simple, and scalable telehealth technology for healthcare organizations of all sizes. We understand the stakes and we’re committed to being the secure choice.
Talk to us today to see how SecureVideo can support your organization with HITRUST-certified telehealth.