Virtual Clinic On-Demand
SecureVideo’s Virtual Clinic On-Demand feature allows healthcare practices to open their “virtual doors” for patients or clients to request sessions on their time.
What is the Virtual Clinic On-Demand?
For a patient with an urgent need, a smooth, easy to use system is critical to eliminate additional stress in an already tense situation.
Practices that offer On-Demand telehealth services, such as Urgent Care, Crisis Intervention, or others may utilize SecureVideo’s Virtual Clinic to quickly and easily manage incoming session requests from patients that need help right away.
How Does It Work?
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Quickly Connect with StaffA customized, branded booking page takes the patient through an easy-to-follow process which can get them connected with your staff within minutes, or as quickly as someone is able to assist.
In the event of higher volumes, SecureVideo offers tools that assist with patient communication, so that they understand what to expect, and be assured that they are in a queue for assistance.
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Gather Data & Expedite IntakeInformation can be gathered from the patient at the time of the session request, to expedite their intake process and triage incoming requests.
For example, the practice may choose to ask the patient to enter their date of birth, insurance information, and a description of the issue at hand. Using our E-Documents feature, necessary paperwork may also be automatically assigned to the patient during the process. -
Schedule Follow-Up Appointments FastScheduling tools simplify the process of managing appointments.
Our reliable system lets patients and providers easily schedule and prepare for their sessions with automatic notifications. At the same time, our robust scheduling features allow for a seamless telehealth experience from start to finish.
Key Features of SecureVideo’s Virtual Clinic On Demand
EASY-TO-FOLLOW PROCESS TO REQUEST SESSIONS
Patients are guided through a process that connects them with assistance as soon as possible.
EFFECTIVE COMMUNICATION TOOLS
While waiting for their session request to be confirmed, patients can see how many requests are ahead of theirs (giving them a sense of where they are in line). They’ll see their session accepted in real time, and clinical staff can communicate with them while they’re waiting through a secure chat function.
CUSTOMIZABLE PATIENT INTAKE QUESTIONS
Customized questions can be added to the session request process so that the provider or staff can view the responses before accepting or assigning the session, such as insurance information, date of birth, etc.
CONVENIENT PAPERWORK COMPLETION
Intake documents can automatically be assigned to the patient while they’re waiting for their session to begin; they may complete and even sign the needed forms online.
Everything About SecureVideo's
Virtual Clinic On-Demand,
On-Demand
On-Demand Webinar
Virtual Clinic Features
As virtual care continues to be a vital part of healthcare today, providers and patients expect a good user experience with online scheduling, and SecureVideo’s Virtual Clinic feature delivers. During this video, we’ll cover the following topics:
- Why a Virtual Clinic benefits both providers and patients/clients
- What options are offered for the configuration/setup
- How the feature works (demo of the end-to-end experience)
- How other SecureVideo features work in tandem with the Virtual Clinic
- Frequently asked questions and answers
Contact SecureVideo Today
Our HIPAA compliant platform ensures secure, reliable, and high quality video conferencing that can be trusted with confidential data and sessions. Get in touch with us today to learn more about our secure telehealth solutions.