The ability to safely share files with patients is just as important as the video visit itself. From lab results to intake forms, healthcare providers need a way to exchange sensitive information quickly, efficiently, and securely.
Why Secure File Sharing Matters
Telehealth is built on trust. Patients need confidence that their personal health information (PHI) is being protected at every stage of care. Emailing or texting files may be convenient, but these methods often lack the safeguards required under HIPAA regulations. A secure file sharing system ensures:
- Confidentiality: Only the intended recipient can access the shared files.
- Compliance: Providers meet HIPAA and other healthcare privacy standards.
- Efficiency: Documents are delivered directly within the telehealth workflow, without requiring third-party tools or extra logins.
Common File Sharing Use Cases in Telehealth
Secure file sharing can improve both patient experience and provider workflows in several ways:
- Sharing Test Results: Send lab results, imaging reports, or treatment summaries directly after a visit.
- Collecting Forms: Patients can return completed intake forms, consent forms, or follow-up questionnaires.
- Providing Educational Materials: Providers can share care instructions, rehabilitation exercises, or medication guides to reinforce treatment plans.
- Collaboration Between Providers: Specialists can securely exchange documentation to coordinate patient care.
Secure File Sharing with SecureVideo
With SecureVideo, file sharing is built directly into the telehealth session. Providers can upload and send files to patients during or after a meeting with just a few clicks. Patients receive documents in a secure environment, no need for separate portals, passwords, or risky email attachments.
Every file transfer is encrypted and logged, giving both providers and patients peace of mind that sensitive information is handled with the highest level of security.
When providers use secure file sharing, they streamline their workflows and enhance the patient experience. Patients feel more engaged and supported, while providers maintain compliance and protect their reputation. Get started with secure file sharing on SecureVideo’s telehealth platform today.