Drive revenue and improve specialist utilization

Enable new care workflows within your network and across communities within your region using SecureVideo's advanced features which include urgent care, speciality consult, triage and medical carts/devices.

We get it!

At SecureVideo, we understand the unique telemedicine needs of hospitals and healthcare systems.

Patient Facing-Scheduling

Expand and modernize your practice by offering online scheduling for new and existing patients.

Share a link to a dedicated booking calendar, allowing participants to request a session based on availability.
Participants can RSVP directly from a session invitation. The RSVP status is shown on the host's dashboard in real time.
Add special instructions, policies, or notes to session invitations and reminders.

Give Patients Easy Ways to Schedule

Provide on-demand or scheduled telehealth sessions by adding a link to your website.

Link to Hospitals that Need Your Speciality

Provide telehealth specialty/triage consults (e.g., ED, stroke, trauma, behavioral) to community hospitals in your region.

Remote Medical Device Collaboration with Your Specialist Network

Streamline operations by providing device-integrated consults between physical facilities - with the flexibility to handle unlimited facilities, departments, provider groups, and workflows across your organization.

Support that Makes the Difference

Ensure your and your patients' telehealth success - we're real people who care and are with you every step of the way.

Speak with a live support agent by phone, chat, or email.
With our US-based support standing by 24/7/365, help is available around the clock.

Your Brand of Telehealth

Give your patients a simple, intuitive, branded experience with your logo, your colors, and your SecureVideo website address.

Customize your account with a logo and brand color palette for consistency.
Create a public listing, with a photo, practice type and specialties.

The Right Video Connection for You

Choose the best video connection for each session - One-Click for zero-install sessions or Zoom for extreme quality

Choose between Zoom and One-Click for all sessions. Or, choose a Hybrid account, allowing the choice of video platform by session.
In the event of a failure by Zoom or Twilio video engines, customers can switch sessions, thereby ensuring that no sessions are missed.

Remote Diagnostics & Monitoring

Enable remote diagnostics and monitoring by connecting any combination of stethoscope, dermatoscope, otoscope, ECG, blood pressure cuff, pulse/ox, and general exam camera.

Eliminate Duplicate Scheduling Tasks

Automatically sync session scheduling from your EHR/EMR/PM into SecureVideo using our simple, reliable, and performant API.

Automatically Import Patient Documents

Automatically import patient-completed session documents into your EHR/EMR/PM.

Automatic Reminders

Reduce No-Shows with automatic patient reminders.

Add special instructions, policies, or notes to session invitations and reminders.
Participants can RSVP directly from a session invitation. The RSVP status is shown on the host's dashboard in real time.

Digitize Your Practice

Let us modernize your practice documents and have your patients complete them online - you can even require them prior to the start of a session.

Paperwork (mandatory or optional) can be assigned and completed online, with secure and binding digital signature options.
Participants arrive in a custom, virtual "waiting room" prior to the session, where they may complete paperwork or make a payment.

Secure and Easy Recording

Securely record distance-based sessions where you can bookmark, comment, and share in the SecureVideo cloud.

Ensure Quality of Care

Record remote pharmacy-to-patient consults to improve dosing compliance and manage consult quality.

Easily Manage Recordings

Manage cloud recordings using our API - even move them from our secure cloud environment into your own.

Offer Chat-Based Treatment

Offer your clients HIPAA-compliant Chat Therapy treatment modality using our full-screen Secure Chat.

Chat offers a secure method of communication with participants, and is available before, during, or after a session.
The Chat feature allows for the transfer of files, for security when sending or receiving sensitive information.

Chat with Your Patients Securely

Use our Secure Chat feature to discuss scheduling, treatment goals, or other matters whether your patients are online or offline.

Chat offers a secure method of communication with participants, and is available before, during, or after a session.

Securely Transfer Files

Share documents, imaging, videos, and other files using our Secure File Transfer.

The Chat feature allows for the transfer of files, for security when sending or receiving sensitive information.

Advanced Reporting

Download or automatically integrate session history for auditing, quality assurance, and billing integration.

Detailed reports provide valuable metrics, such as geolocation, connection times, duration, and participant attendance.

Best-in-class security, disaster recovery, and vendor stability

Failure-proof and future-proof your telehealth solution with our best-in-class security, disaster recovery, and vendor stability.

In the event of a failure by Zoom or Twilio video engines, customers can switch sessions, thereby ensuring that no sessions are missed.

HIPAA Compliant

Achieve HIPAA compliance from Day 1.

A Business Associate Agreement is provided within minutes of account setup.
All PHI (Protected Health Information) is encrypted at rest and in transit.
All PHI (Protected Health Information) stored in hardened secure cloud to ensure against data breaches.

Role-Based Security to Optimize Your Practice

Optimize your telehealth operations by assigning roles such as provider, scheduler, billing manager, clinical supervisor, and account administrator.

Assign unique access roles according employee position. (Administrators have full access, while functions and access is limited for other roles.)

Enhanced Communication/Connection with Your Patients

Share your screen and use a whiteboard in-session to communicate more effectively.