Telehealth Tuesday: Expand Access with Group Sessions

When it comes to telehealth, protecting patient data isn’t just good practice; it’s the law. HIPAA and other privacy reOne of the When it comes to mental health, recovery programs, or patient education, healing and learning often happen best in the community. Telehealth group sessions create space for patients to share experiences, build support systems, […]

Telehealth Tuesday: Make Virtual Visits Feel Personal

When it comes to telehealth, protecting patient data isn’t just good practice; it’s the law. HIPAA and other privacy reOne of the most powerful ways providers can build trust during telehealth sessions is by making the virtual visit feel personal. While technology connects us across distance, relationships are what truly drive care. Patients want to […]

Telehealth Tuesday: Strengthen Security with Strong Passwords and Two-Factor Authentication

When it comes to telehealth, protecting patient data isn’t just good practice; it’s the law. HIPAA and other privacy regulations require healthcare providers to safeguard sensitive health information. One of the simplest, yet most effective, ways to protect against unauthorized access is by using strong passwords combined with two-factor authentication (2FA). Encourage all patients and […]

Telehealth Tuesday: Minimize Background Noise for Better Virtual Visits

When it comes to telehealth, communication is everything. Patients and providers rely on clear audio to connect, listen, and understand without distractions. But background noise can quickly derail a session, making it difficult to hear instructions, share sensitive details, or maintain focus. Why Background Noise Matters Unlike an in-person visit, where body language and environment […]

Telehealth Tuesday: Share Files Securely

The ability to safely share files with patients is just as important as the video visit itself. From lab results to intake forms, healthcare providers need a way to exchange sensitive information quickly, efficiently, and securely. Why Secure File Sharing Matters Telehealth is built on trust. Patients need confidence that their personal health information (PHI) […]

Telehealth Tuesday: Reduce No-Shows with Automated Reminders

No-shows are one of the most persistent challenges in healthcare. Missed appointments not only impact patient outcomes, but they also disrupt provider schedules and reduce clinic revenue. In telehealth, where convenience is one of the biggest advantages, no-shows can still be a problem, especially if patients forget about their appointment or run into scheduling conflicts. […]

Celebrate Telehealth Awareness Week 2025 with SecureVideo

Telehealth Awareness Week (TAW) is an initiative launched by the American Telemedicine Association (ATA), taking place this year from September 14th to the 20th, 2025. This annual event unites healthcare professionals, patient advocates, solution providers, policymakers, and hospitals to celebrate the role of telehealth in today’s care delivery. Telehealth Awareness Week is a time to […]

Suicide Prevention Month: How SecureVideo Supports Hope, Access, and Mental Health Care

Every September, we observe Suicide Prevention Month, a time to raise awareness, reduce stigma, share resources, and reaffirm our commitment to supporting mental health. At SecureVideo, we believe in the power of connection, and in this month especially, we reflect on how telehealth and video-based solutions can help save lives. What Suicide Prevention Month Represents […]

Telehealth Tuesday: Regularly Update Your Software

One of the simplest, but most often overlooked, steps providers and patients can take is to keep their software updated. Whether it’s your telehealth platform, video conferencing app, or the device you’re connecting from, updates are critical for a smooth and secure virtual care experience. Why Software or Computer Updates Matter Software updates do more […]

Telehealth Tuesday: Close Unnecessary Apps & Notifications

When you’re in a telehealth session, every second counts, for both providers and patients. The quality of the interaction depends not only on stable technology but also on minimizing interruptions and safeguarding sensitive information. One often overlooked best practice is closing unnecessary apps and silencing notifications before starting your session. Why Closing Apps and Programs […]