The COVID-19 pandemic has led to an increased use of telehealth among healthcare professionals from 15.4% in 2019 to 86.5% in 2021. In an era where convenience is paramount and technology is advancing rapidly, the healthcare industry is also embracing innovation. Telehealth, or virtual medical care, is transforming how patients and doctors interact with each other.
What is Telehealth?
Telehealth provides a virtual system for you to not only visit and communicate with your patients but also to have the ability to complete forms and reports digitally. This approach allows patients to continue treatment and follow-ups with you as their healthcare provider at their convenience. By simply having an electronic device and internet access, your patients can have live interactions and sessions with you as their provider.
Having HIPAA-compliant telehealth services produces several benefits for both you, as the healthcare provider, and your patients. Having a virtual platform allows patients to get the care they need when they need it without needing to make unnecessary visits to the office, saving money and space for other patients in need of urgent care centers.
The Need for HIPAA-Compliant Telehealth
Due to the sensitive nature of discussing confidential protected health information (PHI), there are legal guidelines on appropriate use of technology in healthcare, and it’s important to have HIPAA compliance with your telehealth platform. To remain HIPAA-compliant with telehealth services, there are important components that must be a part of your system to ensure privacy and security when transmitting information digitally.
Encrypted Telehealth Provides Robust Security Measures
The various HIPAA-compliant telehealth requirements include having an encrypted connection to protect patient information from any unauthorized access or breaches. To ensure proper security measures, there must be policies and procedures in place to monitor activities and detect weaknesses within the software to safeguard the transmission of PHI.
Among other requirements, telehealth must also retain records documenting agreements and contracts, as well as access control, and annual compliance assessments to remain HIPAA-compliant.
HIPAA Compliant Telehealth with SecureVideo
With HIPAA compliance being a growing concern in the telemedicine industry, we at SecureVideo offer a solution in video conferencing that ensures security within interactions between you and your patients. Our software offers a HIPAA-compliant platform with robust security features to ensure your sessions are secure, reliable, stable, and of high quality.
Our robust security features include a HIPAA-compliant data center to safeguard patient health information and other important data, as well as intrusion prevention and detection measures to oversee any indications of unauthorized access or activities.
SecureVideo also boasts comprehensive system auditing that enhances patient trust by logging and securely storing a complete history of all network activities, ensuring transparency and adherence to security protocols. Lastly, our platform has multi-factor authentication for an additional layer of protection for users when logging in.
Protect Sensitive PHI With SecureVideo Today
SecureVideo’s robust telehealth platform is designed to meet the stringent requirements of safeguarding health information, ensuring confidentiality and security every step of the way.
Reach out to us today to learn more about how our secure telehealth solutions can benefit your healthcare organization.