How Telehealth Works: A Guide for Healthcare Consumers

In a time when convenience is crucial and technology is progressing swiftly, the healthcare sector has also embraced innovation. Telehealth, known as virtual medical care, is reshaping the dynamics of patient-doctor interactions. It has evolved beyond a mere buzzword to become a pragmatic solution for healthcare recipients, busy parents, and individuals prioritizing their well-being in today’s fast-paced society.

What Exactly is Telehealth?

Telehealth is a method of providing healthcare services and medical information through electronic communication technologies. It facilitates patient-provider interactions, remote caregiver support, patient self-care, and virtual consultations, which can happen in real-time or asynchronously (e.g., via email or the patient’s health portal).

The increasing adoption of telehealth represents the medical sector’s forward-thinking reaction to influences like an aging populace, the surge in chronic illnesses, and the overall heightened need for healthcare services. It’s an umbrella term that includes telemedicine (focused on the delivery of clinical services), telehealth nursing, and the burgeoning field of mHealth (mobile health). Telemedicine encompasses virtual consultations with doctors, whereas telehealth offers a plethora of services such as diabetes management, nutrition classes, and health coaching as stated by the National Institutes of Health.

How Do Telehealth Services Work?

Through telehealth, patients can conveniently receive medical services and consultations from their homes via a computer or mobile device with an internet connection. The technology enables healthcare providers to offer expert advice, diagnostics, and treatments across different locations, regardless of geographic barriers. 

Telehealth platforms provide clinicians with clear and secure communication and documentation of information, ensuring that electronic Protected Health Information (ePHI) remains confidential and HIPAA-compliant.

The Telehealth Process

  • Setting up telehealth services:
      • Arrange an initial virtual appointment via a telehealth platform or app
  • Consultation process:
      • Speak with healthcare providers, ask questions, receive treatment plan
  • Remote monitoring:
      • Use devices for vital and health metric monitoring
      • Send real-time data for ongoing management and early intervention
  • Follow-up:
    • Schedule follow-up appointments for progress monitoring and addressing needs

Benefits of Telehealth

There are numerous benefits to telehealth, making it a compelling alternative to in-person care. 

Convenience and Accessibility

Telehealth provides a convenient option for individuals with restricted mobility, hectic schedules, or residing in remote areas to receive healthcare services without any hassle. It can also reduce the time and cost associated with traveling for medical appointments. 

Cost-Effectiveness and Time-Saving

Telehealth can reduce unnecessary ER visits and hospital admissions, allowing for more efficient use of healthcare resources. It also frees up patients’ time, eliminating the need to take time off work or arrange for transportation.

Improved Patient Outcomes and Continuity of Care

Telehealth can improve health outcomes and patient satisfaction by providing more regular and consistent care, ensuring that healthcare is an ongoing rather than episodic process.

Contact SecureVideo To Learn More About Our Telehealth Solutions

Telehealth is not a one-size-fits-all solution, and finding the right platform for your healthcare needs is crucial. If you’re interested in implementing a telehealth solution for your practice or learning how to use telehealth as a healthcare consumer, contact SecureVideo. Our HIPAA-compliant telehealth solutions are designed to be secure and easy to use, ensuring that both providers and patients can fully benefit from telehealth services.