SecureVideo 2023 Wrap-Up: New Features, Team Members & More

As 2023 comes to a close, we at SecureVideo are taking a moment to reflect on our accomplishments and progress. Our team has been hard at work this year, continuing to innovate and improve our videoconferencing software for the healthcare industry. Today, we are excited to share some of the new features and team members we have added this year!

Our Biggest Wins of 2023

In 2023, we celebrated our 10th anniversary by launching our redesigned website, featuring a fresh new look and much more product information and resources. Our website redesign was focused on making it easier for our clients to find the information they need and to access our platform. We also attended and exhibited at the 32nd Annual Optum Health Education Conference in Minneapolis, MN. This event provided a platform to reach new clients, meet partners, and learn about topics that are top of mind for our customers in the healthcare industry.

We also gained new team members in the SecureVideo family. Our Customer Success team welcomed Kisha Luke and Vanesza Tenorio in October 2023, and we welcomed new Account Executives Josh Hood and Adam Leslie in November 2023. These talented and passionate individuals bring diversified experience and a wealth of knowledge to our organization, and we are thrilled to have them on board.

New Features & Updates

In addition to new team members, we implemented several new features and updates to improve the SecureVideo platform and user experience. We implemented a new process for easier scheduling integrations between SecureVideo and a practice’s EHR using HL7 messages. This update greatly eases the development lift that may have been necessary previously, and ultimately reduces the amount of administrative work in the scheduling process.

We also significantly enhanced scheduling functionality from the calendar view, giving organizational accounts more tools to view and manage appointments for their whole team.

This, in addition to improvements to our One-Click video engine and our Cloud Recording feature, provided our clients with a more streamlined user experience. 

2024 Promises Continued Improvement

Our unwavering commitment to our clients and the continuous improvement of our platform has been and will always be our top priority. In 2024, we will continue to provide webinars for deeper client engagement and education. If there is a specific topic you would like us to cover, please feel free to submit your ideas to 

We also plan to launch a “how-to” video series of instructional vignettes covering scheduling appointments, accessing and reviewing video recordings, and managing your SecureVideo account, along with much more!

SecureVideo: Leading the Way in Telehealth Solutions in 2024 and Beyond

As we move into 2024, we will continue to innovate and improve our platform based on the needs and feedback of our clients. We are excited about what the future holds for SecureVideo and the telehealth industry, and we are dedicated to being at the forefront of providing comprehensive solutions for healthcare providers.