Patients and providers can now communicate in 240 languages and dialects during their SecureVideo telehealth sessions.
[Date, San Antonio, TX] SecureVideo has taken its telehealth to the next level for patients and providers by offering immediate access to interpretation services 24/7. Voyce, a technology company focused on improving healthcare communication, enables interpreters to join calls in rapid time to bridge the communication gap and close language barriers.
SecureVideo produces a HIPAA-compliant, affordable, cloud-based telehealth platform designed to aid clients with quickly mastering their telehealth workflow. By adding interpretation services to their catalog of features, SecureVideo is able to serve more behavioral health organizations, medical groups, hospitals, physicians’ offices, specialty healthcare organizations and other medical organizations around the country.
“As the number of patients and providers using SecureVideo continues to grow, it is critical that we continue to serve the needs of all demographics by diversifying our solution,” says Kate Brandis, Account Manager at SecureVideo. “This service is another way SecureVideo enables patients and providers to streamline communication in a safe and secure way to receive high quality medical care.”
Voyce’s video remote interpretation offers 240 spoken languages and dialects, as well as American Sign Language (ASL). All interpreters are certified and qualified to ensure successful and compliant appointments. Voyce is recognized globally for its mission, innovative features, integrations and interpretation quality.
“When a patient is seeking answers to concerning health questions and doesn’t speak the local language, they are often at their most vulnerable state. Voyce provides a bridge to their culture, helps relieve anxiety and gives patients the confidence to express what ails them in their own words, with their own voice,” said Andrew Royce, CEO of Voyce. “We are thrilled to partner with Secure Video to infuse our technology into their already outstanding offering because nothing is more personal to any of us than our health. And no matter where in the world a person is from, we pledge to help them feel at home when seeking care.”
“Providers who have used the interpretation feature have already given us great feedback,” says Brandis. “They have commented on both the high quality of the interpreters and the speed to receive assistance.”
“We are excited about this partnership with Voyce,” says Brandis. “Our goal is to serve as many people as we can through telehealth and this allows our audience to grow significantly.
SecureVideo develops HIPAA-compliant, cloud-based telehealth SaaS solutions designed to aid clients with quickly mastering their telehealth workflow. As a trusted partner in the healthcare space, SecureVideo provides a flexible, reliable telehealth platform to ease the workload of physicians and improve the delivery of services for patients. The SecureVideo solution benefits behavioral health organizations, medical groups, hospitals, physician offices, specialty healthcare organizations, and other medical organizations.
Voyce is a technology driven company deeply committed to helping people in need that are facing language barriers, enabling them to easily and quickly communicate and get help. Voyce’s professional and qualified language interpreters provide interpretation across a variety of technology and telehealth platforms in 240 languages and dialects, including American Sign Language. Across the U.S., Canada, U.K. and globally, Voyce supports thousands of sessions a day, providing language assistance to those in need. Learn more at voyceglobal.com and follow Voyce on LinkedIn.