Outpatient Clinic Use Cases

Primary care, plastic surgery, fertility and other outpatient clinics are rapidly expanding their use of video. Some clinics use this technology to improve care by connecting patients with off-site specialists, while others use it to generate revenue by making their services available to medical facilities and the general public.

TRAUMA SPECIALISTS

BEHAVIORAL HEALTH

PRIMARY CARE

CLINIC TRANSLATORS

TREATMENT PROGRAMS

PHYSICIAN SPECIALISTS

SecureVideo Solution

Video Enabled Providers

With clear audio and visual quality, off-site providers work from anywhere and easily meet with patients as if they were in-person visits.

Maximum Scheduling Capabilities

Providers can schedule their own meetings or set up an On-Demand session with a patient. Schedulers can also complete these actions on their behalf.
Additionally, patients may request an On-Demand or scheduled session.

Flexible Payment System

Create and manage different services with different payment amounts. Patients can be required to pay before the session; have the option to pay after the session; or they can not pay at all.

Providers Receive Notifications Instantly

Every logged-in provider in the queue is notified when a patient sends an On-Demand request. The notifications are removed when a provider accepts.

How It Works

REQUESTING A PROVIDER

– Provide a unique URL to let new and returning patients request sessions from home.

– For on-site visits, facility staff can easily request sessions from off-site providers on behalf of a patient.

– One touch click to Request and Join accepted sessions.

– Device Licensing available. A dedicated device removes the need for individual (non-host) logins, and allows for multi-user access.

CUSTOM CONFIGURATIONS

– Off-site patients can request appointment times with a specific provider, or request a Walk-In session with the Next Available provider.

– Account Administrator(s) customize Provider Queues and applicable services.

– System lets providers toggle their availability, determining whether they receive session requests.

– Flexible payment logic. Determine a custom amount based on the service and choose whether to automatically charge before a session (with the capability to manually edit).

GET SUPPORT 24/7

– All support agents are U.S. based.

– Comprehensive 24/7/365 technical phone support when you need it.

– Both you and clients have full access to our phone line, email and online chat.

– Complimentary system onboarding.

 

Phone: (888) 540-2829
Email: [email protected]

Premium Features Added to This Use Case

Provider Queuing