First Responder

SecureVideo’s queuing feature combined with our reliable video quality make it possible for first responders to connect with medical facilities.

EMERGENCY DEPARTMENTS

TRAUMA SPECIALISTS

TRANSLATORS

SecureVideo Solution

Send Consult Requests from the Field

First Responders use dedicated devices with an Always On connection to quickly connect with off-site providers.

Providers Receive Notifications Instantly

Every logged-in provider in the queue is notified when a First Responder sends an On-Demand request. The notifications are removed when a provider accepts.

Use Mobile Devices over 4G/3G networks

Feel confident using mobile devices in the field. Our reliable and high quality video has you covered.

How It Works

REQUESTING A PROVIDER

– First Responders easily request Providers using a mobile device via 3G/4G connection.

– One touch click to request Next Available Provider for that service.

– Device Licensing available. A dedicated device removes the need for individual (non-host) logins, and allows for multi-user access.

CUSTOM CONFIGURATIONS

– Account Administrator(s) customize Provider Queues, Requester Queues and applicable services.

– System allows providers to toggle their availability, determining whether they receive session requests. (Optional)

GET SUPPORT 24/7

– All support agents are U.S. based.

– Comprehensive 24/7/365 technical phone support when you need it.

– Both you and clients have full access to our phone line, email and online chat.

– Complimentary system onboarding.

 

Phone: (888) 540-2829
Email: [email protected]

Premium Features Added to This Use Case

Provider Queuing

Recording